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Тут список контактних пунктів та консультаційних центрів для мігрантів та біженців. Інструкцію англійською можна знайти тут.


Advice and contact points:


Kommunales Integrationszentrum


 Contact for individual questions, mediation for language training, advice centres, qualifications, leisure activities, etc.

Caritasverband Leverkusen e.V. - Fachdienst für Integration und Migration (FIM) (Special service for integration and migration)


Advice aimed at immigrants, people from migrant backgrounds and refugees.


Migrationsberatung für Erwachsene (MBE) (Migration Advice Service for Adult Immigrants): Access to integration courses, help with professional integration and receiving social benefits, advice on family reunification.


Advice on social services for refugees with disabilities: Advice on the disabled pass (Schwerbehindertenausweis) and applying for assistive devices and nursing care, opportunities to meet others/information events.


Advice on social services for refugees/temporary integration: Advice on asylum procedures and support for securing residence and consolidation of residence, information on social law provisions and regulations, help in obtaining social assistance, support for language, academic, professional and social integration.


Vocational guidance for adult refugees aged 27 and older: Specialist advice on career opportunities based on individual interests and qualifications, information on the qualifications needed and other requirements, support in looking for internships, training and employment.


Carl-Leverkus-Straße 13, 51373 Leverkusen

Phone: 0214 / 40394-0

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Flüchtlingsrat Leverkusen e.V. (Refugee Council of Leverkusen)

Advice aimed at refugees and people engaged on a full-time or voluntary basis in the refugee field.


Advice on asylum procedures: Advice on questions in relation to asylum procedures, residence, the social situation and the possibilities of taking up employment, no-obligation repatriation advice for recognised and unrecognised refugees.


Advice on moving out for refugees: Advice on moving out of municipal refugee accommodation, support and advice throughout the process of finding accommodation to the handing over of keys, help with understanding letters and correspondence from landlords.


Kolberger Straße 95 a, 51381 Leverkusen

Phone: 02171 / 84645

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Katholische Jugendagentur Leverkusen Rheinberg Oberberg (Catholic youth agency)


Advice aimed at young people from migrant backgrounds aged 16 to 27.


Jugendmigrationsdienst (Youth Migration Service): Support with academic, vocational and social integration, socio-educational support for young people before, during and after integration courses, advice on possibilities of taking up work or training as well as language courses.


There is also the option to register on the online portal www.jmd4you.de and chat there with advisers from the special online team to clear up any outstanding issues.


Participation management for refugees aged 18–27 with a temporary suspension of deportation (Duldung) or temporary residence permit (Aufenthaltsgestattung) (Open Youth Vocational Assistance (OJB)): Support for young refugees looking for training or employment or requiring assistance with vocational guidance, finding the right language supports, everyday matters, dealings with authorities or finding leisure activities.


Kölner Straße 139, 51379 Leverkusen

Phone: 02171 / 49955    

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

AWO Familienseminar (AWO Family Seminar)


Advice aimed at refugees


Advice for refugees: AWO Familienseminar offers advice for refugees Mondays to Thursdays – by appointment only.


Voluntary support with forms and applications for new immigrants: From 10 to 11 am every second Monday, immigrants can come to AWO Familienseminar for support with filling out forms, sorting documents, completing applications and school enrolment for their children. By appointment only!


Berliner Platz 3, 51379 Leverkusen Opladen

Phone: 0174/ 1732470

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

City of Leverkusen – Mädchentreff MaBuKa (MaBuKa Girls’ Club)


Aimed at refugee girls and young women.


Advice for girls and young women after their escape


Kolberger Straße 20, 51381 Leverkusen

Phone: 02171 / 53939

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Helpful information on asylum procedures and submitting applications is also available in various languages at:


Verbraucherzentrale in Leverkusen (Consumer Association of Leverkusen)


Advice on consumer rights


Advice on your rights as a consumer. The advice offered ranges from information before making a purchase through to your rights in all important areas of consumer life, such as mobile phone bills, purchase agreements and complaints.


New immigrants to Leverkusen who are not yet sufficiently familiar with the contractual and legal situation in Germany can get helpful advice from the Verbraucherzentrale before taking out a contract, insurance premium, etc. This service is free of charge.


Verbraucherzentrale NRW e.V.

Beratungsstelle Leverkusen

Dönhoffstraße 27, 51373 Leverkusen

Phone: 0214/ 0214 314912

Information on current topics:

Hotline "Working and living in Germany":


Checklists for consumers in Germany:


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